Student/Candidates/Employees FAQs
Please follow the below instruction to reset the password. 1. Click on this link https://ca-testing.verificient.com/account/password/reset/ 2. Ente...
Mon, Feb 22, 2021 at 3:13 PM
Please follow the below instruction to reset the password. 1. Click on this link https://eu-testing.verificient.com/account/password/reset/ 2. Ente...
Wed, Jun 8, 2022 at 8:31 AM
To Enable screen sharing Please follow the below steps Go back to the previously open Proctortrack tab/page which has the Share screen consent and follow ...
Wed, Oct 13, 2021 at 5:28 AM
Your Onboarding status is available in the top right corner of the student dashboard. Refer below Screenshot for reference Also, onboarding should be done 2...
Mon, Apr 10, 2023 at 7:03 AM
Please change your DNS settings with the below steps. FOR MAC Go to the Apple menu and select “System Preferences” Choose the “Network” control p...
Sun, Apr 7, 2024 at 1:36 AM
Please follow the below instructions to reset the password. 1. Click on this link https://au-testing.verificient.com/account/password/reset/ 2. Ent...
Sun, Mar 17, 2024 at 5:00 AM
Below is a guide to whitelist the Proctortrack application for the antivirus applications listed. This document outlines steps to ensure smooth functionalit...
Thu, Dec 5, 2024 at 2:56 AM
If you're seeing errors like: Unable to connect to Proctortrack The app crashes after download Nothing happens when you click “Connect to Proct...
Sun, Jun 8, 2025 at 1:32 PM
If you're unable to start your exam using the Proctortrack Exam Browser, follow these step-by-step instructions to resolve the issue quickly. Step-b...
Wed, Jul 2, 2025 at 2:57 AM
If you're seeing errors like: Unable to connect to Proctortrack The app crashes after download Nothing happens when you click "Open Procto...
Fri, Jul 11, 2025 at 6:37 AM