Student/Candidates/Employees FAQs

How to Reset Password on au-testing.verificient.com
Please follow the below instructions to reset the password. 1. Click on this link https://au-testing.verificient.com/account/password/reset/  2. Ent...
Sun, Mar 17, 2024 at 5:00 AM
Antivirus Whitelisting Guide for Proctortrack Processes
Below is a guide to whitelist the Proctortrack application for the antivirus applications listed. This document outlines steps to ensure smooth functionalit...
Thu, Dec 5, 2024 at 2:56 AM
Troubleshooting: ‘Unable to Connect to Proctortrack’ Error
If you're seeing errors like: Unable to connect to Proctortrack The app crashes after download Nothing happens when you click “Connect to Proct...
Sun, Jun 8, 2025 at 1:32 PM
Proctortrack Exam Browser – Troubleshooting Guide
If you're unable to start your exam using the Proctortrack Exam Browser, follow these step-by-step instructions to resolve the issue quickly. Step-b...
Wed, Jul 2, 2025 at 2:57 AM
Troubleshooting: ‘Unable to Connect to Proctortrack Exam Browser’ Error
If you're seeing errors like: Unable to connect to Proctortrack The app crashes after download Nothing happens when you click "Open Procto...
Fri, Jul 11, 2025 at 6:37 AM
CLEP: Seeing a “Your Email Does Not Match Our Records” Error When Creating a Proctortrack Account? Here’s How to Fix It
If you're registering for a CLEP exam and see the message: “Invalid Email Address: The email does not match our records. Please recheck and try again”,...
Mon, Jul 7, 2025 at 8:27 AM