Student/Candidates/Employees FAQs
This may be due to the fact that you have an older operating system. We recommend OSX Version 10.13, which can be downloaded for free from Apple. For Windo...
Wed, Nov 9, 2022 at 9:25 PM
Proctortrack Technical Requirements This document describes a full set of technical requirements and configuration settings necessary for deliveri...
Wed, Nov 20, 2024 at 6:26 AM
Yes. Proctortrack is almost never blocked by anti-virus programs. If it is, you can either: 1. Allow Proctortrack to run by changing the anti-viru...
Wed, Nov 9, 2022 at 9:27 PM
No need to worry, Proctortrack app also monitors you off line if the blue border is around your screen you can try to fix your internet issue or switch ...
Wed, Jun 3, 2020 at 10:19 AM
1) Open Device Manager by clicking on the Windows button. 2) Once you open the Device Manager, expand Monitors: 3) Then Right-click on &quo...
Sat, Feb 10, 2024 at 1:22 PM
Please check the task manager (CTRL + ALT + DELETE) to see whether Proctortrack is running in the background. If it is, close Proctortrack by selec...
Fri, Feb 23, 2024 at 12:26 PM
The latest version of Proctortrack as of 2023. For Windows: 20.2.170 For Mac: 20.2.170 The latest version of the Proctortrack app vary from d...
Sun, Mar 10, 2024 at 6:50 AM
Please refresh the page. The error should disappear.
Fri, Apr 6, 2018 at 11:33 AM
After selecting your exam you'll be presented with Proctortrack's Best Practices: Ensure your face is clearly visible - Hair, sunglasses, hats or...
Mon, Jul 1, 2019 at 3:56 PM
Several types of identification are acceptable: Official Student ID ( Preferred ) - University ID but not high school ID (this ID is specifically for few...
Sun, Mar 10, 2024 at 6:55 AM