Student/Candidates/Employees FAQs
There are several types of identification that are acceptable: Official Student ID ( Preferred ) - University ID but not high school ID Passport Driver...
Wed, Apr 11, 2018 at 1:36 AM
During proctoring sessions, Proctortrack monitors: The video feed from your webcam. Eye movements. Audio levels in your environment. Hardware devices...
Fri, Sep 25, 2020 at 2:22 PM
Proctortrack does not decide whether a student has cheated or not. The software records webcam, microphone, desktop, and keyboard feed and then uses algori...
Fri, Apr 6, 2018 at 11:09 PM
After you have submitted your test, you can end proctoring by clicking the "END" button in the top-right corner of your screen. Chec...
Sun, Jun 30, 2019 at 12:55 PM
If the "Next Question" and "Submit" buttons are grayed out, please copy your answer before refreshing the page. Make sure you don't...
Fri, Apr 6, 2018 at 1:25 PM
If you are getting the login page (as shown below) after clicking "Go To Next" on the How It Works page, or after clicking on "GET ACCESS CO...
Tue, Apr 7, 2020 at 4:10 AM
If you are using Windows follow the troubleshooting steps in the link: https://verificient.freshdesk.com/a/solutions/articles/1000279242 For MA...
Thu, Jul 11, 2019 at 6:31 AM
Often students are unsure whether their specific hardware setup will allow them to use Proctortrack. While a detailed list of supported operating system...
Fri, Apr 6, 2018 at 11:45 PM
There are few services which Proctortrack app cannot close due to restricted access and student need to close those services from task manager. Please f...
Thu, Apr 26, 2018 at 9:04 PM
Go to System Preference --> Security and Privacy -> Privacy tab --> Enable check box for following options: 1. Camera 2. Microphone ...
Thu, Jul 11, 2019 at 4:07 AM