Support

General Questions 25

• Will Proctortrack be able to access a user's personal computer files and documents without their knowledge?
• Do I need to pay for Proctortrack?
• How does Proctortrack catch cheating?
• Will someone be watching me while I take an exam?
• What equipments are required to use Proctortrack?

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Student/Candidates/Employees FAQs 60

• What do I need to do before taking an exam?
• How to Enable Cookies In Safari?
• Room and Desk Scan Instructions
• How to Enable Cookies In Firefox?
• My Microphone is not detected/working

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Instructor FAQs 11

• What types of prohibited behaviour does Proctortrack detect?
• Can I customize the test parameters?
• How long after an exam is finished can I view the reports?
• How do I tell whether or not my student has engaged in prohibited behavior?
• I see my student may have cheated. What do I do now?

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Institution/Organization FAQs 4

• What common computer functions does the Proctortrack application disable during an exam?
• Which Learning Management Systems are compatible with Proctortrack?
• What if my institution is really large? What if my institution is really small?
• Whom can I contact to learn more about Proctortrack?

Data Privacy and Security 8

• Do proctors have access to my personal data on my computer?
• Can proctors access my saved passwords on my computer?
• Can proctors access my financial information saved on my computer?
• I was asked by my proctor to install an application that was flagged by my computer as malicious. What application was that? Why was I asked to download the application?
• What data Proctortrack accesses on my computer and why?

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FAQ Videos with Voiceover 12

• US Cluster Login Issues: https://testing.verificient.com/
• IN Cluster Login Issues: https://in-testing.verificient.com/
• EU Cluster Login Issues: https://eu-testing.verificient.com/
• CA Cluster Login Issues: https://ca-testing.verificient.com/
• AU Cluster Login Issues: https://au-testing.verificient.com/

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Humber student Guide Dual cam 1

• Humber student Quick Guide