Student/Candidates/Employees FAQs
This is an overview of the different questions encountered by students prior to using Proctortrack for the first time. Preparing your testing environm...
Sun, Apr 19, 2020 at 11:07 AM
For Apple OS X: Click on the Safari menu in Safari and then click on Preferences. Click on "Privacy". Under "Cookies An...
Wed, Jun 3, 2020 at 10:16 AM
Room and Desk Scan Guide Room and Desk Scan: Once you are on the ‘Room Scan’ step, you will be required to provide a scan with a 360-degree view of the ro...
Wed, Nov 9, 2022 at 9:00 PM
The photo and name provided in the Onboarding test are compared with those provided before each test. A college issued student ID or government issued pho...
Thu, Apr 5, 2018 at 1:29 PM
Click the "Menu" button and select the "Option". Click on "Privacy And Security". To allow cookies, mak...
Wed, Jun 3, 2020 at 10:16 AM
If you are getting a microphone error at the System Check stage of Proctortrack the Microphone input volume/sensitivity might need to be increased. Below...
Wed, Nov 9, 2022 at 8:35 PM
For Internet Explorer 11: In Internet Explorer, select the "Tools" button, and then select "Internet Options". Click on the...
Sat, Jun 22, 2019 at 10:41 AM
1. After a test, Proctortrack will attempt to upload your data to our secure servers. While it's uploading, it will look like this: 2. If stuck ...
Wed, Nov 9, 2022 at 8:38 PM
If the Proctortrack App is stuck on "connecting", it may be for one of the following reasons: This happens if you are opening the Proctor...
Wed, Nov 9, 2022 at 9:00 PM
Please follow the instructions in the case that your Mac system is slow: Quit all the applications which you do not need to use while proctoring. ...
Thu, Apr 5, 2018 at 4:47 PM