Student/Candidates/Employees FAQs
This is an overview of the different questions encountered by students before using Proctortrack for the first time. Preparing your testing environmen...
Thu, Feb 29, 2024 at 5:43 PM
For Apple OS X: Click on the Safari menu in Safari and then click on Settings. Click on "Advanced" and uncheck "Bl...
Thu, Aug 29, 2024 at 3:09 PM
Room and Desk Scan Guide Room and Desk Scan: Once you are on the ‘Room Scan’ step, you will be required to provide a scan with a 360-degree view of the ro...
Thu, Feb 29, 2024 at 12:58 PM
Click the menu button, the menu button will be in the top right-hand corner of Firefox, it looks like three horizontal lines on top of each other >&g...
Wed, May 10, 2023 at 4:15 PM
If you are getting a microphone error at the System Check stage of Proctortrack the Microphone input volume/sensitivity might need to be increased. Below...
Thu, Feb 29, 2024 at 1:25 PM
For Internet Explorer 11: In Internet Explorer, select the "Tools" button, and then select "Internet Options". Click on the...
Sat, Jun 22, 2019 at 10:41 AM
1. After a test, Proctortrack will attempt to upload your data to our secure servers. While it's uploading, it will look like this: 2. If stuck a...
Sat, Feb 10, 2024 at 11:13 AM
If the Proctortrack App is stuck on "connecting", it may be for one of the following reasons: This happens if you are opening the Pro...
Wed, May 3, 2023 at 6:01 AM
Please follow the instructions in case that your if your Mac system is slow: Quit all the applications which you do not need to use while proctorin...
Sat, Mar 16, 2024 at 7:25 PM
If you encounter a technical issue during your test, please fill out a support ticket by clicking this link so that we may diagnose the problem and offer a...
Thu, Feb 29, 2024 at 5:47 PM