Data Privacy and Security
Frequently asked questions about data protection and privacy
No. Our proctors do not have access to test-takers computers. Proctortrack application does not allow anyone to have remote access to your computer. Proctor...
Wed, Nov 16, 2022 at 3:55 AM
No. Our proctors do not have access to the user's personal files and folders.
Wed, Nov 16, 2022 at 3:57 AM
No. Our proctors do not have access to the user's personal files and folders on their computer or phones. Proctortrack does not collect or store any fi...
Wed, Nov 16, 2022 at 3:58 AM
Sometimes when test-takers face technical issues during live proctoring and there is an updated build of Proctortrack application is available, our proctors...
Wed, Nov 16, 2022 at 4:00 AM
Proctortrack, when not running, does not access any data. Once it is run, it accesses the computers’ connected device list, desktop screen, webcam, pro...
Wed, Nov 16, 2022 at 4:02 AM
Nothing! Proctortrack application does not record anything if not in use.
Wed, Nov 16, 2022 at 4:06 AM
1) Uninstalling App from Windows Operating System: 1. In the search box on the taskbar, type Control Panel and select it from the results. 2. S...
Wed, Nov 16, 2022 at 4:07 AM
Proctortrack stores captured data locally on the test takers computer before uploading them to servers. To be able to save the data locally, it requires the...
Wed, Nov 16, 2022 at 4:08 AM