Data Privacy and Security
Frequently asked questions about data protection and privacy
No. Our proctors do not have access to test-takers computers. Proctortrack application does not allow anyone to have remote access to your computer. Proctor...
Wed, Nov 16, 2022 at 3:55 AM
No. Our proctors do not have access to the user's personal files and folders.
Wed, Nov 16, 2022 at 3:57 AM
No. Our proctors do not have access to the user's personal files and folders on their computer or phones. Proctortrack does not collect or store any fin...
Wed, Nov 16, 2022 at 3:58 AM
Sometimes when test-takers face technical issues during live proctoring and there is an updated build of Proctortrack application is available, our proctors...
Wed, Nov 16, 2022 at 4:00 AM
Proctortrack, when not running, does not access any data. Once it is run, it accesses the computers’ connected device list, desktop screen, webcam, pro...
Wed, Nov 16, 2022 at 4:02 AM
Nothing! If the Proctortrack application is not in use, it does not record anything.
Sun, Mar 17, 2024 at 3:47 PM
1) Uninstalling the App from Windows Operating System: 1. In the search box on the taskbar, type Control Panel and select it from the results. ...
Sun, Mar 17, 2024 at 3:52 PM
Proctortrack software captures data during tests and stores it on the test taker's computer before uploading it to servers. To save the data locally, th...
Sun, Mar 17, 2024 at 3:56 PM