Data Privacy and Security
Frequently asked questions about data protection and privacy
No. Our proctors do not have access to test-takers computers. Proctortrack application does not allow anyone to have remote access to your computer. Proctor...
Sat, Jul 18, 2020 at 7:24 PM
No. Our proctors do not have access to the user's personal files and folders.
Sat, Jul 18, 2020 at 7:24 PM
No. Our proctors do not have access to the user's personal files and folders on their computer or phones. Proctortrack does not collect or store any fi...
Sat, Jul 18, 2020 at 7:25 PM
Sometimes when test-takers face technical issues during live proctoring and there is an updated build of Proctortrack application is available, our proctors...
Mon, Jul 20, 2020 at 3:51 PM
Proctortrack, when not running, does not access any data. Once it is run, it accesses the computers’ connected device list, desktop screen, webcam, pro...
Sat, Jul 18, 2020 at 7:29 PM
Nothing! Proctortrack application does not record anything if not in use.
Sat, Jul 18, 2020 at 7:29 PM
1) Uninstalling App from Windows Operating System: 1. In the search box on the taskbar, type Control Panel and select it from the results. 2. S...
Wed, Nov 11, 2020 at 2:23 AM
Proctortrack stores captured data locally on the test takers computer before uploading them to servers. To be able to save the data locally, it requires the...
Sat, Jul 18, 2020 at 7:30 PM