Instructor FAQs

What types of prohibited behavior does Proctortrack detect?
Proctortrack is able to detect when a student uses notes online or off, leaves a test session, is replaced by another test taker, cooperates with another p...
Fri, Apr 6, 2018 at 4:18 PM
Can I customize test parameters?
Yes. Proctortrack has fully customizable test settings that instructors can modify for each exam.
Fri, Apr 6, 2018 at 4:19 PM
How long after an exam is finished can I view the reports?
Instructors can view the student test results no more than 48 hours after the student has submitted the test for processing.
Tue, Jun 2, 2020 at 2:06 PM
How do I tell whether or not my student has engaged in prohibited behavior?
The Proctortrack Instructor Dashboard automatically sorts test breaches with video playback.
Fri, Apr 6, 2018 at 4:21 PM
I see my student may have cheated. What do I do now?
We provide the tools and evidence to detect student cheating, but we leave it up to the instructors as to which actions should be taken following a violati...
Fri, Apr 6, 2018 at 4:24 PM
Video playback issues - Firefox
Are you sure protected mode is disabled? Firefox has a hidden setting for this now. In a new tab, type or paste about:config in the address bar and pr...
Fri, Apr 6, 2018 at 4:30 PM
What are the steps to reset the Test attempt for learners in Open edX
Steps : 1) Go to the Instructor dashboard 2) Please click on Instructor Tab  3) Then Click on Special Exams Tab 4) Under the Student ...
Wed, Jun 3, 2020 at 10:32 AM
How To Archive Test?
Step 1: Log in to Instructor dashboard Select the test, Click on View Detail Tab and then click on Mark As Inactive Tab  Step 2: In the Archived Te...
Wed, Jun 3, 2020 at 10:32 AM