Below is a guide to whitelist the Proctortrack application for the antivirus applications listed. This document outlines steps to ensure smooth functionality by adding Proctortrack.exe and proctortrack_sn.exe as exceptions.


1. McAfee Antivirus

Steps to Whitelist Processes:

  1. Open McAfee Antivirus

  2. Navigate to "Real-Time Scanning" or "Quarantine"

  3. Click on "Settings" or "Customize"

  4. Select "Exclude Files and Folders"

  5. Click "Add"

  6. Browse to the location of the Proctortrack executable

  7. Add both processes:

    • proctortrack.exe

    • proctortrack_sn.exe

  8. Save changes and restart McAfee

Troubleshooting Notes:

  • Ensure full path is specified (e.g., C:\Users\CurrentUser\AppData\Roaming\Verificient\Proctortrack\Program Files\Proctortrack\proctortrack.exe)

  • Verify exclusions by checking McAfee's excluded items list.


2. AVG Antivirus Free

Steps to Whitelist Processes:

  1. Open AVG Antivirus

  2. Go to "Menu" > "Advanced Settings"

  3. Select "Exceptions"

  4. Click "Add Exception"

  5. Choose "Add File Path"

  6. Navigate to and select:

    • proctortrack.exe

    • proctortrack_sn.exe

  7. Confirm and apply changes

  8. Restart AVG Antivirus

Troubleshooting Notes:

  • Verify file paths are accurate

  • Restart the computer after adding exceptions



3. Avira Security

Steps to Whitelist Processes:

  1. Launch Avira Antivirus

  2. Open "Settings"

  3. Navigate to "Exclusions"

  4. Click "Add Exclusion"

  5. Select "File or Folder"

  6. Browse and select:

    • proctortrack.exe

    • proctortrack_sn.exe

  7. Confirm selections

  8. Restart Avira protection

Troubleshooting Notes:

  • Check that full executable paths are included

  • Ensure no wildcards are used accidentally



4. SUPERAntiSpyware

Steps to Whitelist Processes:

  1. Open SUPERAntiSpyware

  2. Go to "Settings"

  3. Select "Exclusions"

  4. Click "Add Exclusion"

  5. Choose "Executable"

  6. Add both processes:

    • proctortrack.exe

    • proctortrack_sn.exe

  7. Save changes

  8. Restart SUPERAntiSpyware

Troubleshooting Notes:

  • Verify executable names are exactly correct

  • Restart the computer to ensure changes take effect



5. Malwarebytes

Steps to Whitelist Processes:

  1. Launch Malwarebytes

  2. Go to "Settings"

  3. Select "Exclusions"

  4. Click "Add Exclusion"

  5. Choose "Executable"

  6. Add both processes:

    • proctortrack.exe

    • proctortrack_sn.exe

  7. Apply changes

  8. Restart Malwarebytes protection

Troubleshooting Notes:

  • Confirm full file paths are accurate

  • Verify exclusions in the Malwarebytes interface

General Whitelisting Best Practices

  1. Always use complete file paths when possible

  2. Verify exclusions after adding

  3. Restart antivirus software after making changes

  4. Keep antivirus software updated

  5. Periodically review and validate exclusions