Please change your DNS settings with the below steps.


  • FOR MAC
  1. Go to the Apple menu and select “System Preferences” 

  2. Choose the “Network” control panel, select your network interface from the left side (“Wi-Fi” or "currently connected network”) , then click the “Advanced” button in the lower right corner of the Network window 

  3. Click on the [+] plus button 

  4. Set the DNS as 8.8.8.8. 

  5. Click again on the [+] plus button 

  6. Set one more as 8.8.4.4 

  7. When finished making changes to the DNS settings, click on the “OK” button. Now click on “Apply” for the DNS changes to take effect, close out of System Preferences as usual.

  • FOR WINDOWS
  1. Open the network and internet settings.
  2. Click on change adaptor option.
  3. Right click on “Wi-Fi” or "currently connected network "and go to properties. 
  4. Select internet protocol version 4 (IPV4) and click on properties
  5. Select DNS server addresses radio button and enter the below DNS address.
  6. Preferred DNS server 8.8.8.8 Alternate DNS server 8.8.4.4 
  7. When finished making changes to the DNS settings, click on the “OK” button.