New FAQ Articles
This step captures your biometric profile to verify your identity during exams. ✅ Pro Tips for a Perfect Scan: Sit against a plain, distraction-free ba...
Mon, Apr 14, 2025 at 8:21 AM
The ID scan step confirms your identity using a valid, government-issued photo ID. ✅ Tips for a Successful ID Scan: Use a valid, institution-approved p...
Mon, Apr 14, 2025 at 8:26 AM
Overview If you’re having trouble downloading the Proctortrack application, it could be due to network restrictions, system settings, or device limitations...
Mon, Apr 14, 2025 at 4:35 PM
What to Do If the Proctortrack App Freezes or Crashes If you're experiencing issues with the Proctortrack app freezing or crashing, it may be due to sy...
Mon, Apr 28, 2025 at 4:24 PM
If you are interrupted during a proctored exam on a hosted platform, you can easily resume your test by following the steps below. Step 1: Confirm Monit...
Mon, Apr 28, 2025 at 4:38 PM
How to Schedule or Reschedule a Live Proctoring Exam If your exam requires live proctoring, you will need to schedule a session within the designated test ...
Thu, May 15, 2025 at 8:53 AM
Quick Overview If your webcam isn't detected or freezes during Proctortrack, the issue is usually related to: Outdated webcam drivers Missing ...
Sun, May 11, 2025 at 4:28 PM
Quick Overview If your microphone isn't working correctly during Proctortrack exams, the most common causes are: Microphone is muted or disabled ...
Mon, Apr 28, 2025 at 6:40 PM
Before taking your live exam, completing and verifying your onboarding is essential. Your Onboarding Status is always visible at the top right corner of you...
Mon, Apr 28, 2025 at 6:42 PM
Proctortrack Window Appears Off-Center or Cropped During Exam If the Proctortrack application window isn't fully visible, appears off-center, or you no...
Sat, May 3, 2025 at 12:01 PM