Student/Candidates/Employees FAQs

Why is the App Stuck Connecting?
If you are getting the “Connection unsuccessful due to DNS issue” message in Proctortrack, then follow the instructions below related to resolving DNS. ...
Wed, Jun 3, 2020 at 10:31 AM
ChromeBook Canvas
        Using Proctortrack in Chromebook  LMS: Canvas  For Students Only Table of Contents...
Wed, Apr 15, 2020 at 6:59 AM
Student flow for Mobile App
        Mobile App The screenshots are subject to change and the use of mobile phone will be configurable/optional ...
Wed, Apr 29, 2020 at 8:38 AM
Mobile App Issue on Android.
Please follow the Troubleshooting steps as given below: 1.   Clear the data of the Google Play Services app.   Settings->Apps->Google Pl...
Wed, Apr 29, 2020 at 12:18 PM
How to uninstall the old App?
macOS users Windows users (scroll down) 1. macOS users Use the Finder app to delete the older version of Proctortrack.  Locate the ...
Wed, Jun 3, 2020 at 10:21 AM
Google Chrome browser couldn't able to connect to the camera
Please follow the below steps if Google Chrome is not detecting the Primary camera: 1. Open the Control panel and then go to the Device Manager >>...
Fri, Jun 12, 2020 at 7:11 PM
Level 1 - ProctorLock - Hosted Flow - Student Manual - External test platform
Using Proctortrack with External Test-platform For Students. Level 1: ProctorLock Table of Contents Wha...
Wed, Jul 1, 2020 at 10:07 PM
Orea Submit page Issue Camera Issue
If Student for Orea is not able to proceed further form the I agree page because of Camera issue. Please follow the below steps -  Easy fix, create new...
Mon, Sep 14, 2020 at 6:07 AM
Quiklrn - Best Practices for Proctored Fasttrack Exams
Sat, Nov 7, 2020 at 2:11 AM
How to uninstall/remove Proctortrack Plugin from Browser
1) Google Chrome:  1. On your computer, open Google Chrome. 2. At the top right, click More >> More tools >> Extensions. 3. Clic...
Tue, Nov 10, 2020 at 11:07 PM