Student/Candidates/Employees FAQs

How to place my mobile webcam feed for live proctoring.
Once the Room scan is complete position your phone as shown in the example below, place the mobile webcam monitoring in such a way that their keyboard, scre...
Fri, Nov 22, 2019 at 8:40 AM
Why is the App Stuck Connecting?
If you are getting the “Connection unsuccessful due to DNS issue” message in Proctortrack, then follow the instructions below related to resolving DNS. ...
Wed, Jun 3, 2020 at 10:31 AM
ChromeBook Canvas
        Using Proctortrack in Chromebook  LMS: Canvas  For Students Only Table of Contents...
Wed, Apr 15, 2020 at 6:59 AM
Student flow for Mobile App
        Mobile App The screenshots are subject to change and the use of mobile phone will be configurable/optional ...
Wed, Apr 29, 2020 at 8:38 AM
Mobile App Issue on Android.
Please follow the Troubleshooting steps as given below: 1.   Clear the data of the Google Play Services app.   Settings->Apps->Google Pl...
Wed, Apr 29, 2020 at 12:18 PM
HUMBER STUDENT MANUAL
Minimum System Requirements Process Details              Learners will receive an email when they are registered to the Onboarding ...
Sat, May 2, 2020 at 10:49 AM
How to uninstall the old App?
macOS users Windows users (scroll down) 1. macOS users Use the Finder app to delete the older version of Proctortrack.  Locate the ...
Wed, Jun 3, 2020 at 10:21 AM
Google Chrome browser couldn't able to connect to the camera
Please follow the below steps if Google Chrome is not detecting the Primary camera: 1. Open the Control panel and then go to the Device Manager >>...
Fri, Jun 12, 2020 at 7:11 PM
Level 1 - ProctorLock - Hosted Flow - Student Manual - External test platform
Using Proctortrack with External Test-platform For Students. Level 1: ProctorLock Table of Contents Wha...
Wed, Jul 1, 2020 at 10:07 PM