General Questions

Windows 11 DNS Issue
Please change your DNS settings with the below steps. Open Control Panel. Click on Network & Internet. Click on Network and Sharing ...
Sat, Feb 10, 2024 at 9:41 AM
How to access Proctortrack data folder? (WIndows system)
For Windows Computer:   Step 1: Navigate to the Proctortrack directory by following the below path:  C:\Users"Current User Directory"\AppD...
Mon, Jun 2, 2025 at 10:48 AM
How to access Proctortrack data folder (MAC system)
For MAC Computer/Laptop: Navigate to the Proctortrack directory by following the below path:  1. Goto the "Go" option on the top Menu bar....
Mon, Jun 2, 2025 at 10:45 AM
Onboarding Essentials: What to Do and How to Complete Scans
What is Onboarding? Attempting the Onboarding creates your profile in the Proctortrack System. All you have to do for this is give your face and ID scan...
Fri, Jun 7, 2024 at 9:57 AM
Generic Student Manual - Level 3
Frequently Asked Questions What should I do to avoid failing my Face/ ID scan? To ensure a succes...
Fri, Jul 12, 2024 at 8:28 AM
Proctortrack macOS Installation
Once you download the Proctortrack application on macOS, a Proctortrack.zip file gets downloaded. Navigate to your computer’s download folder or th...
Wed, Aug 7, 2024 at 4:12 AM
How to Allow Cookies in Your Web Browser?
Google Chrome On your computer, open Chrome . At the top right, click on the three dots then on  Settings . Click Privacy and Security Third-pa...
Thu, Aug 8, 2024 at 8:53 AM
Ways to force quit apps or programs on a Windows PC
To quickly force quit on Windows, use the keyboard shortcut Alt + F4. You can also force quit on Windows by using Task Manager or Command Prompt. If thes...
Sun, Sep 22, 2024 at 3:41 PM
I am unable to close an application detected during the system check.
Q: Why is Proctortrack blocking certain applications during my exam? Proctortrack ensures a secure exam environment by preventing unauthorised applications...
Thu, May 1, 2025 at 6:29 PM