General Questions

Troubleshooting Guide: If you see the message “Problem receiving test configurations. Please try again later” on your mobile phone
Q. Why am I seeing an error message on the Proctortrack mobile app? This issue usually occurs due to corrupted app data, cached files, or a temporary app g...
Thu, Dec 18, 2025 at 9:04 AM
Local Network Update Issue
What is this pop-up and why do I need to allow it? When you launch Proctortrack, your browser may show a pop-up asking for Local Network Access. This...
Wed, Jan 28, 2026 at 8:42 AM