Support

You can check your internet speed using various online tools. Here's a general guide on how to do it: InternetChoose an Internet Speed Test Website...

Open File Explorer and find Control Panel or type Control Panel in the Search box in the lower left of the desktop Open Control Panel O...

Open Chrome on your computer. Click on the 3 vertical dots at top right of Chrome. Click Settings. Click Privacy and security. Click Site settings. Cl...

If you have gone through the GENERAL TROUBLESHOOTING CHECKLIST for the external camera and the camera still won’t work on MAC: Go to System Preference --...

On your computer, open Chrome.  Click on 3 vertical dots, at the top right of Chrome, and click on Settings. Under "Privacy and Security,"...

Click on OK, Take me to the Screen Share button. Select and Share your entire screen.

Windows device permissions prevent the application from connecting from systems check page -- camera and microphone will not work. To allow Microphone a...

Allow Camera, Microphone, and Screen sharing for Google Chrome browser on macOS 11 Click the Apple icon in the top left corner. Select System Preferen...

MAC Devices Permissions prevent the application from accessing the camera and microphone in Google Chrome Browser.  To change and enable privacy sett...

If you are receiving “No Device Found” or “No Webcam Found” messages in the MVProctor app or the app freezes during the facial scan, the problem is most lik...