If you are receiving “No Device Found” or “No Webcam Found” messages in the MVProctor app or the app freezes during the facial scan, the problem is most likely related to webcam drivers.
To update drivers:
Open File Explorer and open Control Panel>Hardware and Sound
Under Devices and Printers, open Device Manager
Click on Imaging Devices (or Camera)
Click on the camera that is listed to open Webcam Properties. Go to the Driver tab. Go to Driver tab and click Update Drivers
Click Search Automatically and download the newest driver for your camera. Restart computer.
If these steps do not work, please try updating the drivers using Windows Update.
If you still face issues with the webcam, try installing Manycam following the steps given at:
https://verificient.freshdesk.com/a/solutions/articles/1000279259