1.0 Login into Moodle LMS & Creating a Quiz.........................................4-18

2.0 Enabling the Test for Proctortrack ..................................................20-24

3.0 Test Configuration using Proctortrack.............................................26-29

4.0 Reviewing the Results of a Quiz.......................................................31-46

5.0 Tech Support..........................................................................................48


1.1 Logging into your LMS

1. Enter “Username” and corresponding “Password” and click “Log In”.

1.1 Creating a Quiz

1. Navigate to the desired course by clicking on it in the list of available courses.

2. Click “Turn Editing On” on the right.

3. Click “Add an Activity or Resource”.

4. Under the ‘Activities’ tab, click on “Quiz” 

5. Name the quiz as you would like and scroll to the bottom of the page.

6. Expand the “Extra restrictions on attempts” category. A checkbox labeled “Enable Verificient Proctoring for this Quiz” will appear. Make sure it’s checked. Click “Show more” to enter the password for the quiz. Finally, click on “Save and return to course”.

7. The list of assignments in edit mode will be opened. Find the recently created test in the chosen week and click its name.

8. Click “Edit Quiz”.

9. Every test needs to have at least one question. Click “Add” followed by “+ a new question” once it’s shown in the drop-down menu.

10. From the left pane, choose from a list of question types . Here, “Multiple choice” will be chosen for demonstration purposes. After selecting a choice, click “Add”.

11. This page will look different depending on the question type. What’s shown below is the page given for adding a new multiple choice question. Give the question a relevant name (1) . Type out the question (2) and decide on its weight (3) . When done, scroll down to continue editing.

12. It’s time to create the possible answers and select the correct answer(s). First, decide whether more than one answer will be correct by selecting from the drop box (1). For each answer, type out its text (2) and decide whether to give it an individual weight (3) or to give it the “Default mark” decided in step 12 by leaving “None” in the drop box. Scroll down to find fields for creating more choices.

13. If out of room for adding answers, click “Blanks for 3 more choices”. Once satisfied with the question, click “Save changes”.

14. The quiz is now populated with its first question, which is all it needs in order to be taken by students. To finalize the quiz creation process, click “Save”. If desired, click “Add” to begin creating a new question.

2.0 Enabling the Test for Proctortrack

2.1 Enabling the Test for Proctortrack

1. Once logged into Moodle, navigate through the course and click on the Exam link.

2. Click “Preview quiz now”.

3. Click “Launch Proctortrack Dashboard”.

4. Click on the “Dashboard” to go to the Test list on Proctortrack Dashboard.

5. This is the Proctortrack Dashboard for Instructors. At the top you have the metrics for the Onboarding and all Quizzes. To mark any Quiz as the Onboarding quiz, simply use the drop down menu option on the right of the Quiz name as shown below and click on “Onboarding On”. The Onboarding quiz is only a sample quiz and only 1 quiz in the course should be marked as Onboarding.

3.0 Test Configuration using Proctortrack

3.1 Test Configuration using Proctortrack

1. On the Proctortrack Dashboard, click on the “3 Dots” on the right of the quiz name for which the configuration needs to be set and select “Go to Configuration”.

By default all quizzes are configured as closed book quizzes/exams. Each quiz/exam can have different configuration.

2. Enable the “Identity Verification Settings” as desired, using the toggle button.

3. a) Click on the “Test Settings” to view and edit all the options to want to enable or disable for the test.  Image 1

3. b) Image 2

4. a) Click on the “WhiteList Url/Apps” tab to allow any URLs or Apps to be used during the exam without Proctortrack  restricting the students. Additionally, you can enable the “PROHIBIT VIDEO CONFERENCING APPS” option under the “Video Conferencing Apps” tab to restrict test takers from using any video conferencing and other social  media platforms during the proctoring.

4. b) Enabling the “RESTRICT ALL BROWSERS EXCEPT CHROME BROWSER” option under the “Browser Configuration” tab will require the test-takers to only use Chrome browser. With this option, all other browser applications will be closed by Proctortrack and only the Chrome browser shall be allowed.

5. a) You can also set custom configurations to accommodate students with special requirements. Click on the on the ‘Student Settings” tab and select “Edit Configuration” next to the student name.

5. b) Here you can select from a range of test settings like Allow Copy/Paste, Allow Multiple People, etc. Once enabled, the student will not be marked for those violations. 

5. c) You can also customize the allowed Apps and URLs or apply special settings like adding extra time or saving a special one for reviewers..

4.0 Reviewing the Results of a Quiz

1. Enter “Username” and corresponding “Password” and click “Log In”.

4.1 Reviewing the Results of a Quiz  

2. Click on the quiz for which the results are to be reviewed. It may be necessary to scroll down.

3. Click “Attempt quiz now”.

4. Click “Launch Proctortrack Dashboard”.

5. Click on the “Dashboard” to go to the Test list on Proctortrack Dashboard.

6. Proctortrack will show a list of exams that were enabled for proctoring. Click on “View Sessions” for the exam name for which you would like to review the student’s report

7. Here you can view a summary of the results of students that have completed the quiz. Students marked with High integrity are marked in blue and students marked with Low and Medium integrity are marked in red. View the student results by clicking on the student name.

8. You can open the quick view of student violations by clicking the expand button (   ) and using the left and right arrows (< >) to scroll through each violation. To view the full student report, click on the student’s name to proceed.

9. Here you can see the Proctortrack Visual Timeline which displays each violation in chronological order.

There are four tabs to view:

  1. Video Monitoring (pictured above): Shows video playback time stamped on a playable timeline to skip to the moment of the incident.

  2. Online Violation Screenshots : Screenshots of online aid incidents.

  3. Identity Verification Scans : Here you may compare face scan with current test with onboarding face Scan. 

        d.onboarding : Here you may view onboarding scans (Facial, Knuckle, and ID.)

10. You may also create notes in the Notes section at the bottom of the visual timeline.

11. Once you’ve finished the review process, you can override the proctoring results by clicking “Pass” or “Fail” on the top right and an update will be sent to the student summary page.

4.2 Reviewing Proctoring Results

The system picks up a variety of incident types.  You'll need to consider the incidents on the whole to make a determination of what action to take. 


The Incident Types are as Follows: 

1. Online Aid - Student has left the LMS and is getting into other applications or other content on the web. If an application is explicitly allowed, then online aid for accessing those applications will not be generated. 

2. Left Session - Student has either completely gotten up and left or, the more likely the majority of their face is no longer visible to the webcam. This may also happen if student is taking an exam in a room that is too dark.  

3. Facial suspicion - Student is looking off the screen with their eyes (perhaps at notes or a book) or has significantly turned their head to the side for a period longer than normal. 

4. Multiple People - Facial recognition has picked up another face. 

5. Background Motion - System has picked up significant movement in the background. 

6. Background Audio - System attempts to filter out irrelevant audio (keyboard tapping) and highlight abnormal sound from the environment. 

7. Keystrokes - Any blacklisted keystrokes will be highlighted (copy, paste, etc.). 

8. Blacklisted Apps - Any banned applications will be listed (Screen sharing software, etc.). 

The algorithms will automatically make a determination of whether or not incidents should be applied based on the data available.  Professors are then able to decide if the evidence requires further action. 

4.3 Changing the Password for a Quiz

In case the quiz password is required to be changed after the test is created and proctoring is enabled.

1. Go to the “Edit settings” for the particular test in the LMS and click on “Extra restrictions on attempts” .Change the password in the “Require Password” field.

2. Navigate to the Proctortrack Dashboard and click on the “3 dots” on the right of the quiz name and select “Edit Access Details”.

3. Change the Access code in the box shown below and click on “Save Changes”.

5.0 Tech Support

Still stuck? Open a ticket, or contact our support team by live-chat, phone, or email.

Our team is available 24 x 7 x 365.