Table of Contents



What is Proctortrack?

How does it work?

Why onboarding?

Taking an Exam with Proctortrack




What is Proctortrack?


Proctortrack is the automatic remote proctoring solution your institution has selected for use during online exams.  More information about Proctortrack’s privacy policies and technologies used can be found on our website.  



How does it work?




The following guide will assist you, the student, in going through the process of taking a proctored exam with Proctortrack.  Remember if you ever had any additional questions, you can call 1 (844) 753-2020 or go to www.proctortrack.com/support for additional information and live chat.


Why onboarding?


Often students are unsure if their specific hardware setup will allow them to use Proctortrack.  While a detailed list of supported operating systems and browsers is available on Proctortrack.com, students often prefer to just test their own system themselves.  Keep in mind that Chrome and Firefox are the recommended browser.  While Proctortrack will work in other browsers, the user experience is far superior in Chrome.  



The onboarding process gives students the opportunity to make sure everything is working correctly during low-pressure circumstances.  It also gives students time to make any changes to their system well before the first exam.  


Students can fail onboarding for the following reasons:

  • Facial scan missing or insufficient

  • ID scan missing or insufficient

  • ID scan shows the invalid ID

  • Knuckle scan missing or insufficient

  • Environment lighting insufficient


If a student fails the onboarding exam, they will receive a notification listing the specific reasons for failure and be asked to re-take the onboarding exam.


For students onboarding appears exactly the same as a normal exam, to help familiarize them with the testing environment.   



If you have any questions, please do not hesitate to contact Verificient support:



Taking an Exam with Proctortrack



1.    Log in as a student by entering a Username and the corresponding Password before clicking  “Login.” 





2.    Click on the ‘Go-To Test List’ button.





3.    Look for the desired quiz on the list. It may be necessary to scroll down. Once the quiz has been found, click the ‘Go To Test’ button.





4. Read the “How it works” tab on the top, to further understand the steps required. Click the “Next” button to scroll through the steps.




6. Scroll down to go through the “Let’s Get Started” section, to understand the guidelines for a proper testing environment.




7. Scroll down further to find the "General Guidelines” section. These are generic exam guidelines for the test-takers understanding.





8.    Scroll down again to find the 'Instructor 's Guidelines for the Current Test'


 




9.  After getting familiar with all the guidelines, check the box (at the bottom) labeled “ I have read, understand and will adhere to the required environment guidelines.” Click “ Go To Next Step.”




10.  Click the ‘Download Proctortrack’ button to download the app. 





11.  Open the 'Proctortrack.zip /Proctortrack.exe' file that gets downloaded and launch Proctortrack to proceed. once the app is launched the setup will start downloading and the Proctortrack icon will be created on the desktop., for future use please run the app from the icon created on the desktop.





Once the app is launched please click on the "Yes the application is open button".




Using Proctortrack


1. Once launched is clicked, the app will take to the “Agreement Policy”, please read the agreement policies and “check the box”  and click the 'START SYSTEM CHECK' button. 





2. A System Check will run to verify that the system is ready. Once done please click on the "Next" button.



 

3. Make sure to fill the frame before clicking “Scan”. After that, follow the on-screen prompts. Once it is done please click on Yes else click on No if you want to retake it.




4. For the ID scan follow all the instructions and click on the "Next" .



5. hold a valid photo ID (Driver’s License or Student ID), up to the camera, and click “Scan”. 



6. Click “Yes” to proceed or "No" to re-scan.




7. For the room scan, please read the instructions and click on "Next". then click on the scan button to scan the room





Once done, please click on "Yes" to proceed or "No" to rescan the room. You can also play the video to cross check the room scan done by you.



8. Review the Exam Guidelines and go through the TEST GUIDELINES and click on the 'START PROCTORING' button.




9. Proctoring has now begun. A blue border will be placed around the screen as a reminder that Proctortrack is now in session. You will be redirected to the exam page where you can start your exam.



10. Once finished please click on the "END" button on the top right which will end the monitoring session. Click on "END".



11. Once you click on "END" the proctoring data will start uploading.



12. Once the data is uploaded successfully click on "Quit".