Using Proctortrack in Chromebook
LMS: Canvas
For Students Only
Table of Contents
What is Proctortrack?
How does it work?
Why Onboarding/Veripass (baseline profile)?
Using Veripass: to create an Onboarding or baseline profile
Attempting a Proctored Exam
What is Proctortrack?
Proctortrack is the automated remote proctoring solution your institution has selected for use during online exams. More information about Proctortrack’s privacy policies and technologies used can be found on our website.
How does it work?
The following guide will assist you, the test-taker/student, in going through the process of creating a Baseline profile (Veripass) and attempting a proctored exam with Proctortrack in Chromebook using the plugin approach. If you ever have any additional questions, you can call 1 (888) 326-5219 Ext. 3 or go to www.proctortrack.com for additional information as well as use our live chat.
Why Onboarding/Veripass?
Onboarding/Veripass is the baseline profile of test-takers/students in the Proctortrack System. Onboarding/Veripass requires test-takers to submit their Face and ID scans to create their baseline profile. A passed Onboarding/Veripass profile is necessary for a test-taker/student to attempt the actual exams using Proctortrack.
Onboarding/Veripass profile Scans may be failed for the following reasons:
Missing or insufficient facial scan.
Missing or insufficient ID scan.
The ID scan shows an invalid ID.
Insufficient environment lighting.
If a test-taker/student fails the Onboarding/Veripass profile, they will receive a notification listing the specific reasons for failure and they will be asked to resubmit that particular scan (Face or ID). They can also check their Onboarding/Veripass status on the Proctortrack Dashboard within Canvas.
It is necessary to submit the scans for Onboarding/Veripass and have an approved Onboarding/Veripass profile in order to attempt the proctored exams. Steps to submit the Onboarding/Veripass scans are further explained below in the Guide.
If you have any questions, please do not hesitate to contact Verificient support:
Proctortrack support: support@verificient.com, 1-844-753-2020
Using Veripass: to create a baseline or Onboarding profile
Log in as a student on the Canvas platform with your Username & Password and click on ‘Log In’.
Choose the respective Course from the ‘My Courses’ tab on the right.
Now, click on the Proctortrack Link on the left menu bar to go to the Proctortrack Dashboard.
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For the first time logins, the students/test-takers will be taken to the Veripass screen to create their baseline profile. This is the Welcome screen for Veripass. Click on the ‘Allow’ button (top left corner) to allow access to the camera for the Scans (Face and ID) on the next step. Click on the ‘Start’ button to proceed.
This is the Face Scan step. Please follow the instructions at the bottom to ensure proper Scan. Click on the ‘Scan’ button to click the picture.
This is a preview of the recorded picture. Click on ‘Confirm and upload’ button to proceed, or click on the ‘Retake’ button to re-record.
Next is the ID scan. Please align your ID horizontally or Vertically to ensure a legible scan. Click on the ‘Scan’ button to click the picture.
This is a preview of the recorded picture. Click on ‘Confirm and upload’ button to proceed, or click on the ‘Retake’ button to re-record.
Once the Scans are submitted, you get a confirmation message for the data upload. In case of any issue with the Face or ID scan, an email notification is sent to your student email ID mentioning the issue. You may log in again and correct the respective scan.
Once the Veripass profile is approved, you may proceed to attempt your proctored exam using Proctortrack.
Attempting a Proctored Exam
1. Once the Veripass profile is approved. Click on the Proctortrack link within your Canvas account to open the Proctortrack Dashboard. This is the welcome screen to provide some information on the new Proctortrack Student Dashboard.
This is the Proctortrack Student Dashboard. On the right, you have information on the Onboarding status (Veripass profile).
You may click on the ‘Onboarding Data’ tab to view the scans of your Veripass profile.
3. To begin a proctored exam click on the ‘Go-To test’ button on the right of the respective exam.
The students will be redirected to a page to download the Proctortrack browser extension. Click on the ‘Download Plugin’ button to proceed. The plugin download steps will only be prompted the first time on any computer.
Click on the ‘Add to Chrome’ button, and then on ‘Add extension’ button to add the plugin to the Chrome browser.
On the successful installation of the Proctortrack Browser extension, an ‘icon’ will be visible on the top bar of the browser.
Refresh this earlier page, after adding the Proctortrack Plugin.
You will be auto-forwarded to the Best Practices page. Scroll down to go through the ‘Let’s Get Started’ and ‘General Guidelines’ section, to understand the guidelines for a proper testing environment.
After getting familiar with all the guidelines, check the box (at the bottom) labeled ‘I have read, understand and will adhere to the required environment guidelines’ & Click on ‘Go To Next Step’.
This is the agreement policy. Please go through the policies as required, and check the box below to confirm your consent and agreement and click on ‘Submit’.
This is the Face Scan step. Please follow the instructions at the bottom to ensure proper Scan.
Click on the ‘Scan’ button to click the picture. Click on ‘Retake’ to take the picture again or click on ‘Confirm and upload’
to proceed. The Face scan will be verified with the student/test-takers’ baseline profile in realtime.
Next is the ID scan. Please align your ID horizontally or Vertically to ensure a legible scan.
Click on the ‘Scan’ button to click the picture. Click on ‘Retake’ to take the picture again or click on ‘Confirm and upload’ to proceed.
Once the Scans are submitted, the system will navigate to the page as seen below. Under the “Your Entire Screen” tab, select the window and click on the “Share” button. As you can see in the video window that the monitoring has begun.
Now, the quiz page will open on a new tab. The Access code will be entered automatically and the quiz will begin.
The Quiz has now started and you may now start answering the questions. After the quiz is complete, it's very important to remember to submit by clicking the “Submit Quiz” button.
Once the quiz is Submitted, go back to the earlier tab and click on “End Proctoring” to end the session.
This is the confirmation page that you have ended the proctoring.
