If the Proctortrack App is not able to launch, then it may be for one of the following reasons:
- Please make sure that you are not connected to any restricted network/work network.
- Please check if your computer meets the Proctortrack requirements. Please click on the link to check the Proctortrack requirements What are the technical requirements for Proctortrack?
- Please check if you have installed any anti-virus/firewall and it is blocking/deleting the Proctortrack app. If this is the case, then please temporarily disable the antivirus from your computer. Please click on the link and follow the steps How to disable or turn off antivirus.
- Proctortrack does not support Virtual Machines, so please check if you are trying to launch the Proctortrack app on your Virtual Machine.