Proctortrack Student Manual – CLEP Exam Guidelines
What is Proctortrack?
Proctortrack is the world’s first and most advanced remote proctoring software designed with student’s privacy in mind. Using a combination of AI and human review, Proctortrack is used to monitor test sessions and identify behavior that violates testing policy to ensure the integrity of test results.
How does it work?
Proctortrack records your exam, processes it, and sends the data for human review to ensure no misconduct. Then, it’s delivered to your instructor or institution official for final approval. AI won’t make decisions; a real person will.
Equipment
● Monitor: Multiple monitors or dual screens aren't permitted. Additional monitors must be removed from the test
area.
● Keyboard & Mouse: Must use only one keyboard and mouse during testing. A wireless keyboard or wireless mouse
isn't allowed.
● Speakers: Must use an internal or external speaker. Headsets or wireless earphones aren't allowed.
● Microphone: An internal or external microphone is required.
● Camera: Can use the computer's built-in camera or a separate webcam. The camera must be able to be moved to
show the proctor a 360-degree view of the room, including your tabletop surface, before the test.
● Note: If your camera can't be moved to provide a 360-degree view of the room, you'll need a handheld "mirror."
available to complete your room scan.
Tech Requirements:
Manage Your Browser
To prevent any technical issues, make sure 3rd party cookies are enabled and JavaScript is enabled before starting the test. It is considered best practice to check these settings in both your primary (Google Chrome) and secondary back-up (Firefox) browsers.
Manage third-party cookies
> Open Chrome on your computer.
> Click the Chrome menu icon (three dots in the upper right)
> Navigate to "Privacy and Security,
> Select "Third-party cookies.
> Choose the option to allow third-party cookies.
Enable JavaScript
> Open Chrome on your computer.
> Click Settings.
> Click Privacy and Security.
> Click Site settings.
> Click JavaScript.
> Select Sites can use JavaScript.
All in one step
1. Visit https://testing.verificient.com/clep#!/login/ and log in to your account.
2. From your dashboard, schedule or reschedule your exam as needed.
3. Click 'Go to Test' to download and launch the Proctortrack app.
4. Follow the in-app instructions for a system check and ID verification.
5. A live proctor will connect with you to review your room scan and approve your testing environment.
6. Once approved, you’ll be directed to download the Unify Browser.
7. With the proctor’s assistance, log into the Unify Browser to access your CLEP exam.
8. After completing your exam, click 'END' to finish and upload your session.
Before the Exam:
1. Register your account at https://testing.verificient.com/clep#!/registration/.
Verify your Email account and login to your Proctortrack account.
Sign In and Take Onboarding
Acknowledge the Pop of onboarding profile and continue onboarding.
2. Install the Proctortrack app and perform a system check.
3. Review the policy agreement and exam guidelines.
4. Complete the onboarding process, including ID, face and Room scan verification.
After completing the identity scans, Proctortrack will prompt you to connect your phone to the desktop application to take a room scan. Download the Proctortrack mobile app from the App Store or Google Play, then use the in-app scanner to scan the QR code displayed on your desktop. This will link your mobile device to your active test session.
Scan your room using your phone.
Follow the instructions on your phone and proceed to the Recording of two videos:
● 360° Room Scan (20 sec): Show the entire room—left, right, and behind you.
● Desk Setup Scan (10 sec): Show your desk, monitor (front and back), keyboard, and nearby area.
IMPORTANT NOTE: The Onboarding Room Scan will NOT be reviewed or saved.
On test day, after submitting your room scan, the proctor will review it based on CLEP’s guidelines. If any unauthorized items or setup issues are found, the proctor will let you know via chat and ask you to rescan. The proctor cannot start the exam until your room meets CLEP requirements.
NOTE: Onboarding is a practice run only—there is no live connection with a proctor during this process.
Room guidelines
Environment & Privacy
● You must be alone in a private, quiet room.
● No one may enter the room during your test.
● Public spaces (cafés, libraries, parks, etc.) are not allowed.
● Walls should be free of posters, maps, charts, or study materials.
● You must consent to Proctortrack scanning your environment before the exam.
● Your device must be placed on a desk or tabletop.
● The desk must be clear of any unauthorized items.
● Sit in a standard chair (not a bed, couch, or recliner).
● No food or drink unless formally approved as an accommodation.
Prohibited Items
● Electronics: smartwatches, fitness trackers, headphones, media players.
● Unauthorized aids: books, dictionaries, reference materials.
● Stationery: pens, highlighters, mechanical/colored pencils.
● Furniture & decor: TVs (must be covered or removed), posters.
● Personal items: bags, wallets, hats, hooded clothing, outerwear.
Dual camera setup
Once your room scan is approved, you’ll need to position your phone as a second camera.
● Place your phone in landscape mode, off to the side of your workspace.
● Make sure your face, desk, and monitor are clearly visible.
● Keep your phone plugged in to avoid low battery disruptions.
● Your proctor will review your camera placement and may ask for adjustments if needed.
NOTE: Onboarding is a practice run only—there is no live connection with a proctor during this process.
5. End Onboarding. Click on the Quit icon to end the onboarding process and upload your data.
6. Upload your onboarding data and await approval (within 4–8 hours).
Schedule the Exam
On your Proctortrack dashboard, next to your test name, click on ‘Schedule’. In the window that appears, select your preferred date under “Please Select a Date”, then choose a time from the available slots and click “Click to Schedule”. Only available times will be shown. Once scheduled, you'll receive an email confirmation.
Note: You can schedule your exam only after your onboarding profile has been approved. One reschedule is allowed at no cost; any additional rescheduling will incur a $10 fee per change. DANTES test takers are exempt from this policy.
Once your exam has been successfully scheduled, the Schedule button changes to Confirmed, click it and you get a new pop up, with the options as shown. To take your exam click “Go To Test” Note: Your exam will only unlock at your scheduled time. Until then, the “Go to Test” button will remain inactive. NOTE: You will not be able to launch the exam early. Please wait until your scheduled time to begin. 
On Exam Day:
1. Log in at the scheduled time and Launch test.
Arrive at the scheduled time and click on the Confirmed button and you will see a new pop up with the options as shown. To take your exam click “Go To Test” .
2. Launch the Proctortrack app and complete system and room checks again.
3. Download and launch the Unify Browser if not already installed.
4. Enter the Exam ID and Password provided by the proctor to begin your test.
5. Submit your exam, notify the proctor, and click 'END' after confirmation.
To Reschedule Your Exam:
If you missed your exam and need to reschedule, from your Proctortrack dashboard, next to the test name you want to reschedule, click on “Reschedule.” In the window that appears, click “Reschedule Exam.” Only available times will be shown. Once rescheduled, you'll receive an email confirmation.
Note: One reschedule is allowed at no cost; any additional rescheduling will incur a $10 fee per change. DANTES test takers are exempt from this policy.
Support:
• Visit https://proctortrack.com/support for help.
• Support is available 24/7 via live chat, phone, or email.