Support

How to Allow Proctortrack Application:

1. Click on the "Apple Icon" and go to “System Settings”
2. Go to “System Settings” >> “Privacy & Security” 
3. Go to “System Settings” >> “Privacy & Security” >> “Microphone”

4. Go to “System Settings” >> “Privacy & Security” >> “Microphone” >>  "To enable Proctortrack, simply toggle the switch in front of it."

5. Go to “System Settings” >> “Privacy & Security” >> “Camera”

6. Go to “System Settings” >> “Privacy & Security” >> “Camera”  >>  "To enable Proctortrack, simply toggle the switch in front of it."

7. Go to “System Settings” >> “Privacy & Security” >> “Accessibility”

8. Go to “System Settings” >> “Privacy & Security” >> “Accessibility”  >>  "To enable Proctortrack, simply toggle the switch in front of it."

Note: If you cannot locate the Proctortrack application under Accessibility, click the (+) button and add the Proctortrack app from your download folder or applications.

9. Go to “System Settings” >> “Privacy & Security” >> “Screen & System Audio Recording”

10. Go to “System Settings” >> “Privacy & Security” >> “Screen & System Audio Recording”  >>  "To enable Proctortrack, simply toggle the switch in front of it."

Note: If you cannot locate the Proctortrack application under Screen & System Audio Recording, click the (+) button and add the Proctortrack app from your download folder or applications.

How to Allow Proctortrack Exam Browser Application:
1. Click on the "Apple Icon" and go to “System Settings”
2. Go to “System Settings” >> “Privacy & Security”

3. Go to “System Settings” >> “Privacy & Security” >> “Microphone”

4. Go to “System Settings” >> “Privacy & Security” >> “Microphone” >>  "To enable Proctortrack Exam Browser, simply toggle the switch in front of it."

5. Go to “System Settings” >> “Privacy & Security” >> “Accessibility”

6. Go to “System Settings” >> “Privacy & Security” >> “Accessibility” >>  "To enable Proctortrack Exam Browser, simply toggle the switch in front of it."

Note: If you cannot locate the Proctortrack Exam Browser application under Accessibility, click the (+) button and add the Proctortrack Exam Browser app from your download folder or applications.

7. In case you receive the following message, please click on "Quit & Reopen".