Proctortrack Technical Requirements
This document describes a full set of technical requirements and configuration settings necessary for delivering Online Proctored exams using Proctortrack.
This is a full set of technical requirements that can assist the user in troubleshooting problems associated with exam delivery.
The users need to make sure that:
The user account logged in to take the exam using Proctortrack must have Local Administrative permissions to download and run the application
VPN connections are strongly discouraged and may result in disruption to exam delivery.
Dial-Up Internet Connections are not supported.
Browsers not found on the list of Supported Internet Browsers in this document cannot be used for exam delivery.
They have a working webcam and microphone on their computer and their drivers are up to date.
The below URL’s need to be whitelisted:
We provide 24x7 support to our customers via chat/phone/email. Our support team makes use of the Teamviewer application to help out the users remotely, so the user also needs to make sure that the below URL/APP is whitelisted as well.
Support Contact details: